Returns & Exchanges

At Waves Au, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. Simply ensure your items are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.